PRIVACY & DATA PROTECTION POLICY

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1. Information & Data Collection

We collect information actively provided by you through consultation forms, service inquiries, or direct communication with our team:

Personal & Enterprise Identity Data: Full Name, Job Title, Company Name, Email Address, Contact Phone Number.

Project Requirement Data: Business logic description, AI/Software scope, estimated budget, and attached documentation.

Automated Access Data: IP Address, browser type, operating system, timestamp, and visited pages collected via Cookies.

2. Purpose of Data Utilization

All information collected by AIPRO is strictly used to enhance service quality and deliver an optimal client experience:

Consulting & Quote

Provide technical consulting, analyze project requirements, and prepare tailored IT & AI solution proposals.

Contract & NDA Security

Execute Contracts, Non-Disclosure Agreements (NDA), and process project billing transactions.

3. Security Commitment & ISO 27001 Compliance

AIPRO enforces state-of-the-art cybersecurity measures and ISO/IEC 27001 Information Security Management standards to prevent unauthorized access or disclosure:

ISO/IEC 27001:2022 & NDA Compliance Standard

Encrypt all Data in Transit using HTTPS/TLS 1.3 protocols and Data at Rest using enterprise AES-256 standards.

Execute legally binding Non-Disclosure Agreements (NDA) prior to receiving client project data or source code.

24/7 network security monitoring and strict Role-Based Access Control (RBAC) under Zero Trust architecture.

4. Third-Party Data Sharing

AIPRO strictly DOES NOT sell, rent, or commercialize your personal information to any third party. Data is disclosed only under these exceptional circumstances:

Prior written consent or explicit electronic confirmation from the client.

Disclosure to DIPRO Group member ecosystem companies strictly for agreed project delivery objectives.

Compliance with valid legal requirements issued by law enforcement authorities under applicable jurisdiction.

5. Client Data Rights

Clients reserve complete rights regarding their personal data maintained within AIPRO systems:

Request verification, updates, corrections, or complete erasure of stored personal data.

Opt-out of receiving marketing communications, event invitations, or technical newsletters at any time.

Obtain a copy of personal data or withdraw consent for data processing.

6. Security Contact Information

If you have questions, feedback, or data privacy requests regarding this policy, please reach out to AIPRO's Information Security Officer:

Security Contact Emailhr@aipro-vn.com

Information Security Hotline0367 690 812

Corporate HeadquartersNo. 7, Alley 82, Dich Vong Hau Street, Cau Giay, Hanoi, Viet Nam

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